PDS Home & Social Care, 38 Brunswick Road, Gloucester GL1 1JJ. Tel: 08453313471 Redgistered in England & Wales no. 04852605 © PDS Recruitment Group 2012 Home Home Care Live In Care Recruitment Meet Our Team  Location Why Use PDS? Contact   Social Care Read More Read More Read More Why use PDS Social Care? The culture of our company is to provide a good value; flexible service tailored to each and every person’s individual s needs. This falls in line with our company Mission Statement: “It is the aim of PDS Social Care to provide a quality committed service to all our customers that presents good value for money. This is achieved by providing continuous training to all our staff, listening to our customer’s feedback and working as a team in a positive caring way. Good Value for Money Our pricing structure has been set up in a fair and understanding way. We recognise that every person has a different need from our service and our pricing structure reflects this. The rate we charge for our service is competitive and presents excellent value for money. Please contact us for our pricing structure. The Recruitment Process All potential new staff goes through a thorough screening and recruitment process. This would include :- All our staff will have a full reference / employment history check. A full enhanced CRB (Criminal Records Bureau) check is completed and processed for every potential new member of staff. A skills needs analysis is completed to establish each new candidate’s level of training and competence; this enables us to put in place an appropriate training programme. A literacy test will be completed. Training At PDS, we believe that training is one of the keys to good performance and recognise that people need a variety of training resources to enable them to do their job effectively. We have recently invested in our own training facility to enable us to train our staff to a recognised standard within social care. This combined with the use of some external providers (including Stroud College, Gloucester County Council, Rathbone for our diplomas )  and e-learning, Every member of our care staff has a tailored training programme in place. This will be part of their CPD (Continued Professional Development). We insist that every member of staff (if not already completed) enrol on an NVQ 2 / Diploma In Health & Social Care. For the Staff that has already completed this, we would encourage them to enrol on a level 3 diploma. Every member of staff will also take part in our mandatory training, this will include:- Moving and Handling Communication Safeguarding Medication awareness Infection Control Food Safety & Nutrition Practical Care Deprivation of Liberty Mental Capacity Fire Safety Health & Safety Dementia Awareness Quality At PDS, we monitor our performance on a regular basis by various means. As a customer, we would ask you to fill out a satisfaction survey on a quarterly basis but of course, you can contact us whenever you would wish by phone, email or post. We will conduct regular spot checks on our staff to ensure quality and compliance. All our staff will be reviewed on a regular basis. We will conduct regular client review meetings to ensure the service we provide falls in line with the needs and requirements of our customers. When meeting a potential new client, we will work together to develop a bespoke care plan that will identify all the individual needs and requirements of the customer. This can be carried out with the customer and or customer’s relatives or friends. All of this information will remain confidential and only shared with staff on a “need to know basis”. We are registered and inspected by the Care Quality Commission, working to their regulated standards and outcomes. Links Care Quality Commision Adult Safeguarding